← Portfolio frameworks in the Library
Historical article · Originally published
Project management: Some jobs to be done
Earlier writing, collected in the Library in October 2026. The original publication date is retained; this move does not update the technology, availability or performance claims. Any later revision is labelled in the article.
What are the jobs being done ?
Clayton Christensen would always ask, when it came to a service or a product, what is the that is actually being done.
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What information do I need to collect about our projects, so that I can answer any reasonable question from the Board, now or in the future ?
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How can I see likely dependencies with the rest of the business, even those that are not baked into the schedule?
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What are the actual project management tasks that need to be done for this business, in this sector, on behalf of this Board?
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Which current projects are most likely to fail, based on our record.
Acknowledgements
Christensen